Privacy Policy

We collect several types of information to provide and improve our services:

Personal Information:

• Name and email address when you create an account
• Profile information and preferences
• Communication history with our support team
• Payment and billing information

Website Analytics Data:

• Visitor behavior and interactions
• Page views and session duration
• Traffic sources and referral information
• Device and browser information
• Geographic location data (country/city level)

Technical Information:

• IP addresses and device identifiers
• Browser type and version
• Operating system information
• Cookies and similar technologies

We use the collected information for the following purposes:

• Provide, maintain, and improve our services
• Process transactions and manage subscriptions
• Send important service updates and notifications
• Respond to customer support requests
• Analyze usage patterns to enhance user experience
• Detect and prevent fraud or abuse
• Comply with legal obligations
• Send marketing communications (with your consent)

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party services that help us operate our business
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: When you explicitly authorize us to share specific information

All third-party service providers are contractually obligated to protect your information and use it only for specified purposes.

We implement appropriate technical and organizational measures to protect your information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure data centers and infrastructure
• Employee training on data protection
• Incident response and breach notification procedures

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards of data protection.

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for basic functionality
• Analytics Cookies: Help us understand how visitors use our service
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used for targeted advertising (with consent)

You can control cookie settings through our Cookie Consent Manager or your browser preferences. Note that disabling certain cookies may affect service functionality.

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a portable format
• Restriction: Limit how we process your information
• Objection: Object to certain processing activities
• Withdraw Consent: Revoke consent for marketing communications

To exercise these rights, please contact us using the information provided below.

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records

When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law or for legitimate business purposes.

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

For users in the European Economic Area (EEA), we ensure adequate protection through standard contractual clauses and other approved mechanisms.

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have any questions about this Privacy Policy or our data practices, please contact us:

For data protection inquiries, you can also contact our Data Protection Officer at: dpo@seentics.com