Refund Policy

We want you to be happy with Seentics. If you're not satisfied, we're here to help.

14-Day Money Back Guarantee

We offer a full refund within the first 14 days of your initial subscription. If you find that Seentics isn't the right fit for your needs during this period, we will refund your payment in full, no questions asked.

Subscription Cancellations

You can cancel your subscription at any time through your account settings. Upon cancellation, your account will remain active until the end of your current billing period. We do not provide prorated refunds for partial months of service.

Exceptions

Refunds are typically not granted for:

  • Subscriptions beyond the 14-day initial period
  • Monthly renewals after the first month
  • Accounts that have violated our Terms of Service
  • Overage charges for exceeding plan limits

How to Request a Refund

To request a refund, please email our support team at billing@seentics.com with your account email and the reason for your request. We process most refunds within 3-5 business days.